All about Returns

All brands are required to accept returns and comply with our standard return policy.

In short we require you to have a 14 day return period and providing us with information regarding how and where the customer should return an item.

Our standard return policy can be found here:

  • All customers purchasing a product distributed through Outshifter, receive a link to our automated online returns form.
  • If the customer fills out the form and initiates a return you´ll be notified by email and on your Outshifter dashboard.
  • You will then have to approve or decline the returned product(s), based on the condition you receive them in.
  • We handle the payments and reimbursements.
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